SME Solutions

 “SME remained flexible ensuring the presence of top quality management personnel even in the height of COVID 19. Their ability and desire to work for continual win-win scenarios with all parties involved with the project is impressive”  

 “The management of the project has been handled exceptionally…..The management team from the owner to the project manager is a pleasure to work with, they really strive to give the customer what they want…..In my opinion they go above and beyond to ensure this goal is met.”   

 “SME personnel were professional, respectful, and demonstrated an ability to listen and understand user’s needs. The level of research into furniture and equipment ensured clinical staff had what was needed to provide services to Veterans…the contract was executed to support us – not to mandate how we were to do things. That was a major factor in the success of the project, support the users.”  

 “The work performed by the [SME Solutions] enabled the successful activation of two large clinics within 2 months. [They] managed multiple challenges with global supply chain delays, assisting with mitigation plans, reworking original plans to reflect and adjust for the challenges and ensuring continuity of support even as staff in the organization changed.…. Everything from equipment planning and installation, operational planning, and training were handled with professionalism and timeliness.”   

 “SME personnel was able to complete tasks even when unforeseen issues would arise..”

 “SME provided a detailed project schedule and followed the schedule as anticipated. SME’s communication with the project team and the staff holders was instrumental in the success of the activation and transition of staff to the new facility. SME went above and beyond in many instances throughout the project.”

 “SME Solutions provided very good support amid unanticipated construction delays and logistical challenges surrounding the project”

 “The management team performed above and beyond to support the VA Activation Team with the new Clinic. The were no delays in deliverables, the contractor kept the VA current on issues during construction that would impact operations after first patient day.”

 “SME effectively provided [IGCEs] and maintained the project SharePoint for applicable activation financing and budgetary tracking. During user group equipment planning meetings, SME steered services to select furniture and equipment that had exceptional quality and expected longevity. SME Equipment Planners did extensive market research which ensured the Government received the highest quality commodities with the best available pricing available.”

 “The contractor goes out of their way to meet the demands of the medical center.”  

 “SME seamlessly compliment gaps we were not aware of or might have missed….the value they have given this facility was well beyond…”

 “The contractor went above and beyond to meet a deadline for a contract submittal on short notice and during the holiday season. “